carpet stain removal London
BEST REASONS TO CHOOSE US

WHY PREMIUM CLEAN?

We offer a flexible range of professional cleaning services for all domestic and commercial customers.

Our cleaners are highly motivated and reliable, fully- trained and experienced to give you the best results possible.

Our guarantee means that if you are not completely satisfied we will return for re-cleaning free of charge for 100% satisfaction

Best prices for every cleaning service you book with us! We promise!

Your Stain Removal Costs

Carpet & Upholstery Stains Removal Prices​

BASIC

£
70

Include Stains Removal Service Leaving the Fabric Damp Wet and to Take Naturally Dry Within Taking a Few Hours !

PREMIUM

£
120

Include Stains Removal Service Leaving the Fabric Dry Strength After the Cleaning using Turbo Dryers !

Our Professional Staff of Cleaners are Members, Certified and Accredited by:

Our Process

Carpet & Upholstery Stains Removal In 4 Steps

Free Quote Requested

You can do that online going to the price page on our website to get an accurate price for your carpet or upholstery cleaning service and visiting our contact page to fill out our booking form.

Receive a Response From Us

Our office team will be in touch to answer your questions and to ask you for more details if need of the service, and confirm the date, time and final cost.

Booking Confirmation

Our office team will send you a booking confirmation via email with all details required: date, time, cost and cancelation. Deposit is required.

Ready For Cleaning

Our Technician will cleans and inspects the fabric using a professional Machines. Everything has to be cleaned to perfection. Invoice receipt as evidence will be sent to you.

Before and After

Our Carpet & Upholstery Stains Removal Gallery

Our Process

Why To Choose Our Carpet & Upholstery Stains Removal Service?

Powerful Extraction Machines

We use Prochem and Ashbys Powerful Extractor Machines - up to 120 Degrees Water / Steam.

Spots and Stains Removal

We use professional Materials, Equipment and Techniques to remove the stains safely.

Fully Trained Carpet Technicians

Our experienced and insured carpet cleaners take regular training courses to keep them up to knowledge.

Natural Eco-Friendly Cleaning Products are also Available

We can use the Recommended Products for your Carpet or Eco-Friendly ones if you require.

COMMON NATURAL FIBRES: WOOL, SISAL, JUTE, COTTON, COIR, VELVET, BAMBOO.

To determine which type of carpet you have, our technicians use a method which requires removing a small bit of fabric (on the stairs there are usually loose bits we can use) and burning it.

They have passed training courses and learned to recognise the different smells from different materials, and they assess the way the material feels after burning it. Some carpets are made of a mixture of natural and synthetic materials. In this case we will treat the carpet as a natural carpet to ensure that no damage is done it.

If we are cleaning a synthetic carpet, we can use a higher pH cleaning product and a higher temperature, for a deeper clean. Synthetic fabric will only absorb 8% of spillages (and cleaning products) so it is easier to remove stains from and will also dry more quickly after the cleaning. For synthetic carpets we can use spots and stain remover products, close to bleaching, to remove stains.

COMMON SYNTHETIC FIBRES: NYLON, ACRYLIC, POLYESTER, POLYPROPYLENE, RAYON.

If we are cleaning a carpet made with natural materials, we must use a maximum of 8 pH to make sure we will not damage the carpet and keep the colour safe. The natural material fabrics absorb 30% of cleaning products and spillages - so that means it will take longer to dry.

We cannot use the usual spots and stain remover products as they are too strong and could damage the carpet. We have lower PH products to use for the natural materials. 

After the carpet has been cleaned, we use a pH meter to check that the pH level of the material is back at a normal level. We highly recommend for your carpet to be cleaned once a year to prevent a build-up of dust and bacteria, particularly if you have a wool carpet.

Well Established and Renowned Businesses

Part of Our Most Popular Clients

swarowski
fraser-hart
lexadon
foxtons
laduree

Expert Stain Removal for Carpets, Sofas, Mattresses, and Rugs

Carpet stains can vary from a little speck of marker pen to a large patch of spilled red wine or bleach, but even the smallest of stains can be noticeable and make your premium carpet cleaning look grubby, even if it is not!
There is an art to removing stains from carpets and we consider ourselves experts here at Premium Clean as we have been removing stains from carpets and rugs for over two decades, with many happy customers. 

First, we would like to advise you how to avoid stains and having to call in a
professional – If you have a spillage at home on the carpet or rug, it is very important to mop up as much of the stain as you can, immediately. The longer a stain is left on or in the carpet, the more difficult it will be to remove.

Comprehensive stain removal solutions

We do not recommend using shop bought carpet cleaning products or
stain removers as using the wrong type of chemicals on different fabrics of carpets, can cause more damage than good. We advise that you dab a clean piece of kitchen towel on the spillage, to soak up as much liquid as possible. 

You will need to keep repeating this process until little or none of the spillage is coming up onto the piece of kitchen towel and then you can rinse the area with clean water and repeat again. Then it is a good idea to lay a fresh sheet on the area and leave it there just in case any more lifts, and then vacuum when the area is dry.

Be careful not to scrub the carpet as scrubbing can actually spread the stain or even cause damage to the fibres in the carpet. If you are quick off the mark and don’t rush the process, hopefully there will be no long-lasting stain on your carpet, but if you do have stains that haven’t quickly been seen to or didn’t come up with the kitchen towel, Premium Clean are here to help you. 

We can remove any stains from carpets and our repertoire so far includes coffee, red wine, sauces, marker pens, paint, blood, berries, make up and bodily fluids – you name it, we’ve cleaned it!

The Process for Removing Stains from a Carpet at Premium Clean

We usually recommend that you go for the full carpet clean if you require stain removal, because if we only clean the stains, they will come up perfectly clean but then may not exactly colour match the rest of the carpet if that isn’t already sparkling clean too, but if you have just had your carpet cleaned for example, we can do the stains removal on its own. We will describe the process of the full carpet clean for you here. On the day, our qualified technician will arrive and the first thing he will do is a burns test, to determine which type of fabric your carpet is made from.

This involves locating a small piece of loose fabric or cutting off a tiny piece from a completely unnoticeable place and burning it. This may sound alarming, but don’t worry. All of our technicians are fully insured and highly trained to ensure this is done correctly and without harm to the carpet.

They then waft the burning fabric to put the fire out and use their senses of smell and touch to establish which fabric your carpet is made from and which products and machinery should be used. Next, they will vacuum to ensure any dirt on the surface is picked up and complete a pre-clean of the carpet which is also when we begin to target any tough stains removal from rugs.

This involves spraying a solution onto the carpet which will penetrate the depth of the carpet over 10 minutes or so. It is important to give it enough time to do its job. We then blot the stains with clean, white cloth and then move on to using our professional steaming machine with temperatures up to 120 degrees to shampoo and deodorise the carpet removing one hundred percent of odours and killing all bacteria. 

If there are any remaining stubborn stains after the steam cleaning, we would use a powerful spot treatment which is a similar process as described above. After this, we will let the carpets dry which can take up to 24 hours depending on the conditions in the room (temperature and airflow) and also the material of the carpet. For a small fee we can set up our turbo dryers, which would dry the carpets in roughly 30 minutes. 

We do also offer a dry-cleaning service which must be used for some types of carpet. This involves working a dry shampoo into the carpet by hand and then using our roller machine to embed the powder into the carpet which will lift all the grime and dirt which is then hoovered up using our high-tech vacuum cleaner. This method can be less effective than the steam cleaning method but will still leave your carpet looking nice and fresh.

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What Machines and Products are Best for Removing Stains from a Carpet

Here at Premium Clean we only use professional equipment, products and techniques to remove stains safely. Stain removal products have different PH levels and it very important to choose the correct product depending on which type of carpet you have. For example, on a wool fabric treatment or sisal carpet, we will only stain removal products with a maximum of pH level 8 so that we do not cause any damage or discolouration.
 
The products and machinery that we use here at Premium Clean are all made by industry leader Prochem, who provide specialised, eco-friendly products that are totally safe for allergy sufferers, children and animals. We have many different machines too that we choose, mostly depending on the size of the room we are cleaning and whether the carpet is natural or synthetic. 
 
Our biggest machine that we use for domestic cleaning is the Prochem Steempro Powermax, which is a high-power steamer with 2 vacuum motors and a, regulated pressure pump. We use this machine when we are going to clean many carpets in one house. 
We also have the  which is smaller but still very powerful carpet cleaner with 1 motor and one pump. And finally, we have our special stains and spots remover machine called the Prochem Bravo is small but mighty and provides the best, most effective stain removal we have ever experienced. it’s also very important to have a decent quality vacuum cleaner. We love our 91501GB Upright Vacuum Cleaner and would recommend that you invest in a highly recommended domestic vacuum cleaner as they can actually pick up double the amount at a lower
quality might manage.

Experience Carpet Technician Stains Removal Service

Unfortunately, some stains are well beyond cleaning but do not fear – we offer two types of carpet repairing here at Premium Clean which are the colour carpet repair for discoloured carpets or the full carpet repair for damaged carpets.

We will be able to repair any carpet for you and the original stain will not be in the slightest bit noticeable. 

Carpet discolouration can be caused by many things such as spillages of bleach, shop bought carpet cleaning products, sun damage and general wear and tear. If your carpet is discoloured but not damaged, this is when we complete our colour carpet repair.

The full carpet repair is completed when there has been damage to the fibres or where there are missing fibres, our technicians will be able to advise you which option you will need to go for.

Carpet repairing can be a little time-consuming as it involves a lot of work and this process has to be very exact. The technician will locate an exact match of fabric, colour match, cut out the damaged carpet and then cut the new piece of carpet to fit exactly in the space which is then glued in and heated to ensure it stays down and blends in.

It sounds very complicated but we can assure you that all our technicians who do this have taken many training courses and had lots of practice before they will touch your carpet.

Professional Cleaning Products and Machine for Stains Carpet Removal in London

Premium Clean would love to have the opportunity to remove any stains from your carpets or rugs–we offer a fantastic carpet cleaning package and will be able to remove most types of stains (and if not we can repair them as described) but occasionally some stains can come back when the carpet is dry.

If this happened, we would offer to come back free of charge to work on the stain again as it really means a lot to us to have happy customers. Feel free to check out our reviews and then please
call us today to get booked in – you will not regret it.

Your Common Questions Answered

CARPET & UPHOLSTERY STAINS REMOVAL FAQ

Is the Steam Cleaning Method more Beneficial than Dry Cleaning?

Yes of course, we highly recommend Steam Cleaning, but there are some carpets required Dry cleaning only that we always check before we start.

Are the Products you Use are Safe and will Not Damage my Carpet?

We use Prochem for all the cleaning Materials and Equipment, they are the best on the Market today.

Do you do Steam Cleaning Service?

Yes, we do, and we adjust the Temperature up to 110 Degrees.

Can you use Eco-Friendly Cleaning Products?

Yes, we can do it if you require that, of course. Just let us know before the cleaning day.

What is the Highest Temperature you Can Use on my Carpet & Upholstery ?

Depending on the type of Fabric and Condition of your Carpet or Upholstery, our Technicians can use Temperature between 30-120 Degrees, but they take that deception on the day.

Do you Guarantee Stains Removal Service?

No, because some all stains, or stains on Natural Material Fabric it's impossible to get removed completely, but we never give up, and sometimes the result is fantastic, so we will do our best before we leave.

What about I am Not Happy with the Service?

Sometimes, some stains or traffic areas come back when the carpet dries, so don't worry, we will come back free of charge to do another go, because we fully guarantee our Service.

Do you use Professional Carpet Cleaning Machines?

Yes, we use very big and very powerful Machines with adjustable Vacuum and Pump Motors.
All the Materials and Equipment made in the USA - Prochem.

How the Payment can be Made?

We are Flexible on that. We can pay Over the Phone, Bank Transfer, PayPal or Cash on Completion.

Do you provide Company Receipts on the End?

Yes, we always provide our Company Receipt at the End.

Do you move Furniture during the cleaning?

Yes, the only Furniture which is easy and not heavy to move.

Do I Have to Pay for Parking or any other Hidden Charges for Carpet Cleaning Service?

Yes, of course.

Can i Pay you upfront and not Come back in the end?

Yes, you can do it, and you will still be able to use our full guarantee.

Can you pick up Keys from Neighbours, or Estate Agencies?

Yes, we can do, and also we can bring back when the job it's done.

Do you Charge additional if the Condition of the property is dirtier than normal?

Yes, of course, We charge for the extra time we stay, for our hourly rate.

Can we use the Property strength after the Carpet Cleaning, is it safe?

Yes, you can use it, all will be nice, clean and safe.

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