Author: Kiril Natov

How are professional cleaners so fast?

The reason great professional cleaners work so fast is because they have a system that they abide by. They have a set routine that allows them to gain maximum success such as starting at the top and working their way down. They will usually start upstairs, most commonly in the bathroom. They start here because they can leave the toilet and anything that needs it to soak while they complete the rest and come back to rinse at the end. They work from the walls downwards so that the last thing in each room to be cleaned is the flooring, starting upstairs also allows them to bring rubbish and dirt down with them so that the clean flooring upstairs won’t need to be walked on again minimising the need to rewash. Once downstairs they will start in the most problematic room again this being the kitchen. Pre-soaking any appliances such as the oven or kettle to give the dirt time to lift while other areas can be completed. Using the same principle as upstairs ensuring that every surface is clean and then finishing again with the flooring working their way to finish at the exit door taking all rubbish with them. 

How much do cleaning companies charge clients?

When professional cleaning companies charge for their cleaning services there are many factors they consider before giving you their best available price, Factors such as which type of clean you require whether it be After builders, Deep End of Tenancy Cleaning, Spring cleaning, Upholstery cleaning, Steam Carpet cleaning or a regular cleaning. All of these services come with a different pricing. If the cleaning company charges by the hour it can range from £13 to £25 per hour. They may have a set charge for the size of the property, this means that the bigger the property the higher the price they will charge. Most great cleaning companies will sort out the pricing before they agree to clean ensuring that there are no hidden charges at the end. In the rare case that there may be extra charges they should contact you to discuss before any further cleaning goes ahead. 

What is the best way to find a cleaner?

The best way to find a trusted professional cleaner is by word of mouth, recommendations from friends and family give you the peace of mind that someone you already know and trust has received the services from the cleaning company already. This means that you could even go and see for yourself the results of their cleaning before deciding to use them in your own home. Other ways to check whether a cleaning company is the best is on websites online such as checkatrade and google. We would always advise doing some research on the company before vomiting to book them, checking their webpage to see what qualifications their cleaners have and what level of training they have received. On any true professional cleaning website you should be able to view before and after photos of their work, this is a cleaning company’s trophy case. It’s their way of showing off their work and is the best way to entice new customers to use them for their cleaning needs. 

Why is it so hard to find a cleaner?

The main reason it can be difficult to find a great cleaning company is simply due to shortage in cleaners, not many people want to clean for a living so cleaning companies struggle to find candidates that want to clean. The wage is fair however cleaning is not one of the best paid jobs on the market. Some cleaning jobs require the cleaners to provide their own cleaning equipment too; this makes it expensive to do for a job if the pay back isn’t rewarding enough, not to mention the need for transport to the properties; this can also add to the outgoings for cleaners. From the customers’ side of things, finding a trustworthy cleaning company can be time consuming. Spending time researching which company can provide the right service and at times that fit around daily life can be challenging. Once you find a professional cleaning company in London it’s best to pay fairly and tip where it is deserved and possible, this helps cleaners continue to offer the best cleaning service that they can. 

We’re going to go through some of the most commonly asked questions from tenants and some that you may not have thought of yourself, let’s get started. 

Can I download a tenancy agreement for free?

Yes you can download your end of tenancy tenancy agreement, when accepting the agreement you can ask the landlord to have a pdf file of the agreement created. This will then be available for you to download at any given time required.

Can I write my own tenancy agreement?

Yes, if you’d like to create your own tenancy agreement this is easily done. You can start from scratch or you can download a free pdf online. The free pdf’s will be quicker and easier to write your agreement out as the layout is already planned out for you.

Can a tenancy agreement be handwritten?

Yes, you can absolutely hand-write your tenancy agreement. There are no rules on what format is used, as long as everything in the agreement is clear and easily read. If the writing isn’t clear it can cause confusion to important details. 

Do I need a solicitor to write a tenancy agreement?

No, there is no need to have a solicitor write your tenancy agreement. Anyone can write your tenancy agreement for you, however if you have someone else write it for you, a friend, a family member be certain to read through it thoroughly before you sign it to ensure all the details are correct. 

How much does it cost to make a tenancy agreement?

Nothing at all, It’s completely FREE to create a tenancy agreement whether you choose to create it online using a pre-made template, or if you decide to type it up from scratch on your laptop or if you decide that handwriting it is what you’d prefer. Whichever way you decide it will be completely FREE. 

Private renting for tenants: tenancy agreements

Private renting in short means that instead of renting a property through a council or housing association you have a private landlord. This means that it is solely their property and they are responsible for any repairs that may be required. This also means that your tenancy agreement is between yourself, the tenant and the landlord only if there are no other parties involved. The tenancy agreement will include how much rent you will be required to pay, how long you can stay in the property before a review may be required and how you must maintain the property. 

What is a standard tenancy agreement?

A standard Tenancy agreement is a binding contract between a landlord and a tenant, that identifies the terms for a residential rental. It outlines the expectations for both the landlord and the tenant. At minimum it will include, rent amount, address of the property, names of everyone that resides in the property and the start date and end date of the tenancy agreement. 

What makes a tenancy agreement invalid?

A tenancy agreement becomes invalid if the contract contains terms and agreements that are deemed unfair and or reduce tenants legal rights. This can include the landlord not taking responsibility for certain repairs and expecting tenants to fit the repairs themselves. Or in unusual cases where landlords think it’s acceptable to enter at any given time without arrangement or confirmation from the tenant.

What should a tenancy agreement say?

A tenancy agreement must include the address of the property, all the names of all tenants residing in the property, a detailed instruction of the rules, what can be and cannot be done in the property (decorating, laying flooring, replacing white goods and so on) Also a start and end date for the tenancy. End of tenancy cleaning checklist also need it.

What to do if you don’t have a tenancy agreement?

Don’t panic, you still have a verbal agreement with the landlord, keeping any records of rent payments and requested repairs and so on. Any communication with the landlord be sure to keep it logged so you have evidence if it should be needed. You can apply to a tribunal if you want a tenancy agreement written up but the landlord is refusing to write one one up. 

In the unfortunate event that your carpet suffers a flood you may think that it’s completely unsavable, this may not be the case. If treated and cleaned up as soon as possible you can save the carpet and dodge a pricey replacement. We are here to help with the solutions that work and some that may not. 

The best way to handle wet carpets 

Although an unusual situation to find yourself in you will be surprised to find out that it happens more often than you may think, you arrive home from a weekend away or a busy day at work, you walk through the front door and step straight into a soggy, cold wet puddle in the middle of the hallway carpet or living room. You think it might just be a spillage but then you realise it’s actually a larger portion of the carpet that is soaking wet. A leak, but don’t panic, we are going to go through how to tackle this unfortunate situation as well as some measures you can take to help avoid the situation recurring in the future. 

So to begin with it’s NOT advised to leave the carpet to dry on its own, usually with a leak the carpet will be soaked through, this means that the underlay will also be soaked through, if left this will simply remain wet and damp for a number of days, even weeks. Damp that is left for this period of time will end up making the entire property smelly and the likeness of mould growth is greatly increased. 

The first steps to take is to remove as much furniture as possible from the affected room and open as many windows as possible to allow air to circulate through the room. If the carpet is soaked you may need to pull it up to allow the underlay to also get some attention. Grab dry clean towels, paper towels will also work. Start blotting the wet area with the clean dry towels pushing down onto the carpet fibres to ensure that as much moisture is soaked up as possible, You can even purchase some cat litter (Not the clumping kind) and sprinkle that onto the carpet. Cat litter is great for absorbing liquids. Another option would be to hire a carpet cleaner that would suck up a lot of the water and help speed up the drying process. Once these steps have been completed and the area is fully dry you can relay the underlay and carpet.  

Things to consider before going away especially is check any pipework that can be checked for any leaks or perishing, if and joints look like they may need some attention be sure to hire a professional to sort the issue as quickly as possible, regulate vacuuming and professional cleaning will help you maintain the carpet and help it to be at its best should a leak spring and cause soaking. The most important thing to remove is if you do have flooding , tend to it as quickly as possible. 

Can water damage ruin a carpet?

Water damage can cause a lot more damage than you may think, not just to the carpets either. The base flooring, appliances and any flooring that it comes into contact with can be destroyed in a matter of minutes. Not only that if not treated as quickly as possible water can cause damp and damp causes mold. This can affect furnishings and even walls. For example if the flooding has been settled for over 72 hours unfortunately the carpets are not worth saving, this is because mould would have begun to grow and settle into the fibres. The safest thing would be to rip the carpets up and get everything left in the room dry as soon as possible. If however the  water has only been there for a couple of hours everything still has a good chance of being saved. Mop up the flooding and get everything as dry as possible as quickly as possible.

Does a dehumidifier take water out of the carpet?

Yes, a dehumidifier will indeed aid in removing as much water as possible from the carpets fibers. To ensure that you achieve maximum effect you will need to close the door this will force the water to rise from the carpet fibers then allowing the dehumidifier to soak the moisture out of the air. The longer you keep the door shut the quicker the water will be drawn out of the fibres. 

How long does it take for a wet carpet to dry?

A soaking wet carpet will take anything between 6 hours and 48 hours to completely dry, this solely depends on many factors including the carpet material synthetic or natural fibres, air flow in the room. You can speed up the process by opening as many windows as possible and for as long as possible. The better the air flow in the room the faster the carpet will dry. 

How to clean wet, stinky carpet?

To clean the carpet no need using chemicals. The most important thing to do before trying to remove odors from a soaked carpet is to ensure it’s completely dry. The best natural way to remove odors is to then sprinkle a generous amount of baking soda onto the dry carpet and leave overnight. Vacuum up the next day this will soak up any stinky odors. Another way is to apply equal parts of water and white vinegar, leave for a few hours then repeat the baking soda process. 

Can I leave vinegar on the carpet overnight?

No, you should never leave vinegar on your carpets overnight. Because of its acidity if left for a long period of time it can discolor the carpet and can cause lasting fibre damage. Typically vinegar is only left on the carpet for a few hours then it is blotted up and the baking soda process is completed. 

Is it okay to vacuum damp carpet?

No This can be extremely dangerous, regular vacuum cleaners are not made to suck up water or moisture. If you do vacuum up moisture this can cause the vacuum to short circuit and could cause motor damage. It can also cause a mold build up to form inside of the vacuum, this can then be spread throughout your home. 

What’s the quickest way to dry a carpet?

The fastest way to dry a soaking carpet is to hire or purchase a wet/dry vacuum, these are designed to suck out as much moisture as possible in a short period of time, paired with a dehumidifier that will absorb any leftover moisture from the carpet’s fibers. 

Why is my carpet soaking wet?

Most common causes for a soaking wet carpet is a leak from a busted pipe, broken appliances or poor drainage from the roof causing water to seep through the brickwork into the property. Other causes could be a blocked drainage hole or if children are present left on tap. To rectify you must first find the source of the leak. Then book a professional to come and fix the issue as soon as possible. The sooner it is fixed the  more chances you have of saving the carpet.

Can a baby sleep in the room after carpet cleaning? 

1. No, it is advised not to allow children or babies into a room that has just had the carpets cleaned. The reason being that the cleaning products could release harmful residue and allowing children to walk or crawl on the wet carpet can cause further soiling. 

Crafting Kid-Safe Carpets: Essential Tips for Childproofing

1. Choosing a short pile carpet, with stain resistant materials such as nylon or polypropylene will help to keep the carpet stain free. Also applying stain resistant products such as scotchguarding will help any accidental spills be repelled from the carpets deeper fibres. 

Does a carpet protector really work?

1. Yes, Scotchguarding and stain protection treatments will help to repel spills and soiling. Giving you some time to clean up the spillage before it penetrates the deeper fibres of the carpet.

How Long Does Carpet Last? When to Replace Old Rugs? 

1. Carpets can last anywhere between 5-15 years. It will all depend on how well it is maintained and the level of traffic that runs over it daily. Once you see signs of wear such as thinning, fraying or permanent staining you should consider replacing the carpet. 

How long does carpet last with kids?

1. Carpets with children can last just as long as households without children, however a lot more maintenance will be required as spillages are more likely with children in the house. 3-15 years with the correct care and professional regular cleaning. 

How to baby proof carpet?

1. The best way to baby proof a carpet is to create mat safe zones, washable mats that the children can sit on to eat or drink. Washable runners in high traffic areas to minimise the wear on the carpet. Spill proof beakers and No shoes in the house rule will help keep the carpets fresher for longer. 

How to keep a house clean with pets and kids?

1. The easiest way to keep your home clean with pets and children is to complete daily cleaning, staying on top of the mess will help lighten the load each day. Get the children to help with daily cleaning tasks; this helps them to understand why a clean home is important. 

Is Carpet Cleaning Safe for My Kids?

1. Yes carpet cleaning is perfectly safe to be completed around children providing eco friendly, child and pet safe cleaning products are used. Ensuring the carpet is fully dry before allowing anyone onto it helps avoid further soiling or staining.

What are the risks of carpet cleaning? 

1. In rare cases where incorrect products are used damage to the carpet can occur, discolouration, fraying or burnt fibres can all occur if incorrect products are used, also when cheap products are used they can give off chemical spores that can lead to respiratory issues. 

What cleaning products are safe for kids?

1. The safest cleaning products to use when there are children around are natural products. Examples of natural products are baking soda, lemon, vinegar. You can use shop bought products but in this case the safest shop brought cleaners are eco friendly ones eg, Milton liquid. 

What is the best way to keep a house clean with animals?

1. When pets are present in the household the only way to stay on top of the cleanliness is daily routine cleaning, throws and blankets over furnishings will help protect the fabrics and an eco friendly air freshener or air purifier will help with odors. As for pet hairs, invest in a strong vacuum cleaner. 

A question that gets asked frequently when looking to move properties. One more thing to worry about when you don’t know whether you’re liable for organising a cleaning before you leave. Well fret not as we are here to help you confirm whether you are liable or not. There are a few ways you can check to find out whether you need to organise the end of tenancy clean or whether it is the landlord’s task to do so, these factors are important to check not just when leaving a property but also when moving into a new property. Always remember to complete the following:

Checking the Lease Agreement before moving in:

The lease agreement is the heart and sole of a tenancy agreement, this agreement will cover everything you need to know about your time in the property. All the dos and don’ts. All the ins and outs. This is why it’s of the utmost importance to read the agreement word for word. once , twice, three times to ensure you know exactly what you’re signing up for. If you miss anything it may become an issue later on and could end up costing you money. Within the tenancy agreement you will find information regarding Who is responsible for any damages that may occur in the property, who is responsible for the maintenance of the exterior of the property including and driveway cleaning, window cleaning and Garden maintenance. It can include information regarding your security deposit and whether this is to be returned to you if the property is left in acceptable condition. It may be that a percentage of that security deposit is returned depending on the level of cleanliness once you’ve moved out. There may be rules and regulations regarding interior decoration, Can you lay different flooring? Can you paint the walls a different colour? If the property comes furnished can you switch out furnishings or not? So many important things will be in the agreement including a report of how the property was given to you. This is important to read as if there are any damages before you move in that have not been noticed by the landlord in his previous end of tenancy checklist you will want to make them aware before you sign to say you’re happy to take the property. All of this is why it’s extremely important to read the tenancy agreement and ensure you’re 100 percent happy with the property before signing the lease. 

Is it the tenants responsibility to have the property professionally cleaned when moving out?

In short Yes, most often it is the tenants sole responsibility to ensure that the entire property has a complete End of Tenancy clean before vacating the property. It’s actually very uncommon for a landlord not to have this clearly started in the agreement. It usually states that the tenant has to have the property professionally cleaned or cleaned to a professional standard before leaving (you could clean the property yourself if you believe you can get it clean enough to pass inspection) of course you run the risk of putting in all the effort and then having to pay for professionals anyway if the landlord isn’t happy with it. The reason you pay a security deposit at the beginning of the tenancy (some take this as double a months rent in the first month) this is so if the landlord isn’t happy with the cleaning you’ve had completed  they can use a part or full amount of the deposit to have the cleaning completed to the standard they expect. If however you have completed a professional clean and the landlord is happy they should return your security deposit in full after you have vacated the property.

What is usually expected by Landlords for an End of Tenancy Clean? 

When landlords come to do the End of Tenancy inspection they will usually have a checklist with them this checklist will consort of some of the following:

1. Full cleaning of all flooring inside the property, this will include vacuuming, mopping and professional steam cleaning of the carpets. 
2. Full sanitization of the bathrooms and toilets, descaling of all toilets, shower heads, shower screens, disinfection of all tiles, mirrors and surfaces. 
3. Deep cleaning of all appliances big and small, inside and out. Washing machine, oven, microwave ect. 
4. Dusting, disinfecting and wipe down of all walls, skirting, shelving, light fittings, switches, plug sockets and furniture that is staying in the property. 
5. Steam cleaning of any upholstery that may be staying in the property Curtains, Sofas, Chairs. 
6. Windows, usually only interior ensuring they are dirt and smudge free. Check the agreement to ensure that it only includes interior and not exterior also. 

These are usually the main things that they will check for however they could require even more including the wear and tear on the property itself also. General wear and tear such as natural deterioration that occurs over time when a property has been in regular use as well as the usual aging of the property. Damages that could have been avoided on the other hand such as holes in walls from hanging pictures or heavy stains on walls or furnishings that cannot be removed would be up to the tenant to fix or pay for before leaving the property.  

What to Remember if you are going to complete the clean yourself?

If you are going to attempt to complete the cleaning yourself just remember to do a thorough job, purchase well known branded cleaning products, keeping them eco friendly where possible. Ensure to check every inch of the property even places where you wouldn’t think to get dirty. Behind appliances, down the back of furniture, on top of the doorframes. Dust and dirt will get everywhere. Once you’ve cleaned, be sure to go over everything again. Check that a clean cloth remains clean when wiping over a surface you’ve already cleaned previously. Completing an End of Tenancy clean isn’t for the weak hearted, it’s repetitive, tedious and exhausting which is why so many people just hire professionals to take on the daunting task.

Carpets, why do we have them?

Carpets, So many households believe carpets are more hassle than they are worth. They’re expensive to buy, expensive to have laid and then expensive to maintain. This is what so many of you believe, however so many of us still have carpets laid why is that? Why do we pay all that money to have a carpet laid even though we believe they won’t last?

 It’s simple really, Carpets offer Warmth, Comfort and they are aesthetically pleasing to the eye. They give this a home feeling and lets not forget about that beautiful new carpet smell. So we have them laid we enjoy their soft fibres between our toes, we invite guests round to enjoy the carpet with us and then before we know it there’s a spill here where sam dropped her red wine and a tear there from where the dog has pulled up the corner and that new carpet smell has been replaced by a musky scent. We now sit here and don’t find it as pleasing to look at anymore. The welcome comments have dissipated and no one compliments how nice the flooring looks anymore. Carpets require constant care and without regular cleaning they can go down a steep downward spiral into looking and smelling old and dirty. Not only do they start to look shabby they will start to harbour all kinds of bacteria and harmful microbes that can cause allergies to flare up or asthma sufferers to become wheezy from dust particles that are whirled up every time someone walks on the fibres. All of this as well as stinky odors from old football socks left in the corner or from that time the dog went out in the rain then came in and shook off in the hall. 

Fret not though, as we’re here to help you understand the best way to care for your carpets and maximise your carpets lifespan. You don’t have to worry about that red wine stain anymore. So let’s get started in helping you understand just how long your carpets can last looking and smelling as if they were laid yesterday. 

Rule number : Cleaning your carpets, Why is it important? 

It’s not only dirt that you can see that is threatening your carpets overall health. Every time you come home you’ll be amazed at the amount of dust and pollen you bring in with you. These two can be an absolute nightmare for anyone that suffers with allergies. Causing a threat to you, your family and anyone else that enters your home. As  you may already be aware, dust and pollen can cause many respiratory issues. These include Sneezing, Wheezing and coughing all causing shortness of breath and discomfort. Not only this but you’ll also find bugs and parasites that aren’t visible to your human eye, these bugs and parasites include mites that will gradually eat away at your carpets fibers, left untreated you may end up with bald patches or visible thinning of the carpets fibers. 

The build up of dirt and dust will clog the fibres binding them together, this will restrict the airflow through the fibres and that’s what will contribute to the musky smell that we associate with old carpets. Because it’s such a gradual build up the residents that live in the property are unlikely to smell the musky scent after some time, however it is your guests that will notice the unpleasant smell before you do. Embarrassing, we know that’s why we want to help. 

If left for a prolonged period of time all these issues will seep through the carpet and start clinging onto the carpets underlay too. This is where cleaning the carpets becomes a much bigger job as we wouldn’t pull up the carpets to clean the underlay. It is best to ensure that we don’t get to that level of decay in the first place to eliminate the risk of needing to replace the entire carpet. Now this is all based on homes without the presence of our fully little friends. Dogs, Cats, Bunnies, even birds. Our four legged friends are constantly in and out and unlike us they cannot take off their shoes to help minimise the risks of dirt being brought in. And birds, yes birds. Although they usually live in a cage and do not go in and out of the home often or if they accumulate a lot of dust in their feathers. Dust attracts dust mites and dust mites are not a parasite you want living in your carpets. 

What are dust mites? 

House dust mites are very closely related to spiders and ticks, consisting of 8 hairy legs, no eyes, a mouth-like part at the front of its body and a tough translucent shell. Due to their small size of 0.2-0.3mm in length and the fact that they have a translucent shell they are not visible by the naked eye. A dust mite typically lives for between 65-100 days giving them more than enough time to multiply. Females lay eggs in small groups and there is no specialist testing needed to detect dust mites. If you have humans or pets living in the property you can bet your bottom dollar you have dust mites.

How long should my carpet last?

The average lifespan for a carpet in a home that contains Children or pets we would say you should at least get 2-3 years minimum from your carpets. This is with regular vacuuming and maintenance. A medium grade nylon carpet could even give you between 3-15 years if maintained correctly, this would include regular daily vacuuming (at least 2 times per week) but daily is highly recommended especially if pets and children live in the home, in this case 2 times per day is recommended. Many things can cause a carpet to deteriorate at a faster rate, friction, spillages, high exposure to sunlight. All of these can cause balding, colour fade and staining. When staining is dealt with quickly there is less likely for lasting damage. Closing curtains when possible will limit exposure to direct sunlight and lessen the chances of colour fade and walking on the carpet correctly, No shoes and without dragging your feet helps with friction causing less wear on the fibres.

How often should I clean my carpets?

Vacuuming is a very important part of the carpet’s cleaning process, as mentioned before vacuuming is where you should start. This removes loose debris and dust spores keeping your home healthy. Then we recommend cleaning your carpets as quickly as possible if a spillage has occured.The less time the spillage spends in the fibers the easier and quicker the spillage will be able to be cleaned up. If a stain is left for a long period of time the spill has time to soak into the deeper fibres of the carpet making it a lot harder to just wipe up. Specialist cleaning solutions may then be needed to help lift the spillage out of the fibres. As for a whole area clean, every 6-18 months using a carpet steam cleaner. These can be hired from many stores or can be purchased if preferred. There are a wide variety of machines and cleaning solutions so always do your research before hiring or buying one. Otherwise hiring a professional to do the steam cleaning for you can eliminate the worry of getting the wrong machine or solutions. Professional steam cleaning technicians will provide everything needed to get your carpets back to a new state and will use only the best cleaning products to achieve the best results possible. 

So to recap, households with children and or pets should receive a steam cleaning at least every 6 months, households that dont and dont receive high foot traffic could go 12 months before needing steam cleaning again. Simply if you notice the carpets getting grubby around the entranceway you can bet it’s time for a professional steam cleaning. 

Households with any of the following will need to be cleaned ,more frequently:

• Young children or pets
• Allergies 
• Frequent muddy and soiled shoes 
• High pollinated areas (woodlands, countryside) 
• Dusty regions (heavy smog)
• Smokers
• Plants inside the home

Now you have a better understanding on how to maintain your carpets you should be able to get the most out of them and have a long lasting clean, fresh carpet for longer. This will enable you to get the most use out of the carpet before needing to completely replace it. In our next Part 2 of How to Deep Clean Carpet: The Complete Homeowner’s Guide, we will explain how to remove specific staining safety and efficiently yourselves.

Welcome back to how to clean your carpet, the complete homeowners guide. In this part we will be looking at staining and how to treat certain stains correctly, commonly used cleaning methods for the do it yourself carpets cleaning and the cleaning chemicals that have been tried and not recommended for cleaning carpets. So let’s get straight to it, let’s take a look at these commonly spilled liquids that I bet almost every household has encountered at least once in their lives. 

Stain removal and how to do it safely.   

Red Wine:

• Using a dry cloth soaks up as much of the wine as possible, it’s vital to do this as soon as the spillage has happened, Blot DO NOT rub the spillage this will cause spreading and you will end up with a bigger surface area to clean. The more you can blot up the easier it’s going to be to remove the stain. 
• Pour cold water onto the stain, this may seem like the wrong move to make but it will help dilute whatever is left on the carpets fibres. 
• Using a new clean dry cloth begins blotting the area again until you cannot soak up any more. 
• Next using a mixture of one part baking soda and three parts water mixed until they are in a paste like form, apply this mixture to the stained area. 
• Leave the mixture on the area until the paste is completely dry. 
• Vacuum the area ensuring to remove all the dry paste. 
• Once this has been completed if a slight stain is still visible you can then treat using a Carpet stain remover, without the worry of spreading the stain further. 

Milk:

• Using a dry clean cloth of paper towel, soak up as much of the spilt milk as possible. ‘Don’t cry over spilt milk’ we can get it cleaned up in no time. 
• Mix two cups of warm water with one tablespoon of washing up liquid in a small bowl. 
• Using a small clean cloth dampen in the mixture. 
• Take the cloth and blot the stained area until the stain no longer is visible. 
• Sprinkle some cornstarch over the affected area and leave to sit for approximately 60 minutes. 
• Once the area is completely dry, vacuum the cornstarch and the stain should have completely disappeared. 

Vomit:

• Use a clean dry cloth or paper towel to soak up as much of the vomit as possible, removing as many chunks of food as possible, again this is very important to start this process as soon as possible after the soiling has occurred. 
• Using regular salt or baking powder sprinkle a generous amount on the soiled area and leave to sit for approximately 15-20 minutes, this will lift any moisture from the deeper fibres of the carpet. 
• Vacuum the salt/ baking powder from the carpet after leaving for the recommended amount of time.  
• Now the area is ready to be treated using a good quality carpet cleaner. Ensure that the cleaning product you select is suitable for your type of carpet. 
• While treating with the cleaning product blot using a damp clean cloth, DO NOT rub this will just push any remaining vomit into the deeper fibres of the carpet. 
• Once treated leave the area to fully dry overnight, opening windows where possible to help remove the smell in the air. 
• If you have a steam carpet cleaner you will not need to open the windows as the high temperatures and products used will eliminate germs and bacteria, the two factors that create the horrible odors in the first place. 

Urine:

• Use a clean dry cloth to soak up as much of the urine as possible, remember DO NOT rub blot the area to remove, not penetrate deeper into the carpets fibres. 
• Mix up a solution of ½ cup warm water and ½ cup of vinegar. 
• Pour this onto the affected area, don’t worry about soaking the stain this is what we want. Let thai mixture sit on the carpet for approximately 10-15 minutes. 
• Using more clean dry towels blot the area dry. 
• Sprinkle baking powder or salt onto the area. 
• Next mix up a solution of ¾ cups of peroxide and 1 tablespoon of washing up liquid, stir the mixture then carefully pour onto the sprinkled baking powder / salt. 
• Wearing protective gloves (washing up rubber gloves) massage the solution gently into the carpets fibers. 
• Leave the area to completely dry, be sure to place a sign or something so people know not to walk over the area. 
• Once the area is completely dry you can vacuum the salt/ baking powder up leaving the area stain free and odor free. 

Cooking oil:

• Using dry paper towels boot up as much cooking oils as possible, ensure to keep doing this step until there is no more cooking oil transferring onto the paper towel. 
• Apply a small amount of alcohol rub onto a clean cloth and dab it knot the stained area. Again DO NOT rub as this will cause the oil to spread onto a wider surface, giving you even more to clean. 
• Create a mixture of ¼ cup of water and ¼ teaspoon of washing up liquid. We recommend using a washing up liquid that’s trusted and has high success in removing grease. It should also NOT include bleach as this will discolor your carpet. 
• Apply your well mixed mixture to the cooking oil stain using a clean sponge working from the outer edge into the middle.
• Using a small amount of water start to rinse the soap suds out by blotting the area, simultaneously blotting using a dry clean paper towel to minimize soaking. 
• Add a paper towel onto the affected area and leave to soak up as much moisture that is left as possible. 
• Leave the area to fully dry before walking on. 

So these are the more common spills and stains that you may encounter on a  day to day basis. Next we will look at some of the less frequent spillages that could occur in your home. 

Fresh Blood:

• Firstly, always wear protective gloves when cleaning up blood as it is classed as a health hazard. 
• Add clean water to the stained area, this will appear to spread the stain further, however you need to dilute the stain before being able to fully remove it. While adding the water, dab the stain using a wet clean cloth. 
• Rinse the area once as much has been dabbed up as possible with more clean water.
• Blot the area using dry clean towels and leave some paper towels over the area to soak up as much moisture as possible. 
• Once fully dry you can vacuum to fluff up the carpet fibers again. 
• Always dispose of the soiled paper towels and clothes correctly, i.e. in a tied carrier bag before throwing them into the bin. 

Dried Blood:

• Using a steel or hard bristle brush, brush the stained areas to loosen as much of the dried matter as possible. Vacuum up any loose debris this may cause. 
• Mix one teaspoon of ammonia or washing up liquid with two cups of cold water. 
• Soak a clean cloth or sponge into the mixture and blot onto the remaining stain until the stain disappears. 
• Leave the area to completely dry, if once dry the stain is still present add some hydrogen peroxide to the area and place a paper towel over the top. 
• Place something heavy on top of the paper towel so that it has contact with the wet solution allowing it to soak up the substance over time. 
• Leave to soak up and fully dry then vacuum the area once dry to fluff up the fibres. 

Acrylic Paint:

• Start by scraping as much of the wet paint off the carpet using a putty knife. Always attend to a spill as quickly as possible so it doesn’t have time to soak into the carpets’ deep fibres. 
• Once the paint starts to dry out, scrape away the dry flakes of paint using a steel or hard bristled brush. 
• Soak the area using alcohol isopropyl concentrate and blot onto the stain using a clean dry cloth. Leave this to sit for 20/30 minutes. It should help loosen the paint particles. 
• Once the time is up blot the stain using clean cloths removing as much paint as possible. Always blot DO NOT rub and scrub as this could damage the carpets fibres. 
• Using a steam cleaning machine would be most efficient at this point to help deeply moisten the fibres of the carpet and help break up and remove any remaining paint particles. 
•  Apply some glycerin to a clean cloth and blot up remaining paint. Repeat this step until the stain has been completely lifted. 
• Leave the area to completely dry for approximately 3- 4 hours then finally vacuum to fluff up the fibers again. 

Now moving on we will mention two of the commonly used household items for cleaning the carpets yourself, these ingredients can usually be found in your kitchens or under the sink. 

1.Baking Soda- this is an all time favorite in most households simply because it’s an excellent remedy for so many cleaning problems. It helps deodorize fabrics and fibres and also has great absorbency meaning that it can soak up moisture quickly. Great for oily and non-oily spills, and it’s so easy to use as you just sprinkle it onto the stain and leave overnight without the worry of causing further damage. Knowing that once the baking soda has become crusty and dry it is ready to be vacuumed up. 

2. White Vinegar- this is just as sought after at baking soda, for different reasons. Vinegar has great antibacterial properties meaning it is not only great for removing stains but also for removing bacteria and killing germs. Vinegar can be mixed with baking soda to create a great cleaning product. Always dilute vinegar with water so as not to cause staining or discoloration. The first go may not be fully successful however you can complete the cleaning process as many times as necessary when using vinegar. 

These next products should not be used unless as a last resort for cleaning your carpets, they have been tried and mostly have failed however sometimes they are successful so we advise only as a last resort to reach for these cleaning products:

1. Borax- although when paired with baking soda or vinegar it can create a great cleaning product however it can cause and pose health risks this is why we recommend using borax sparingly when cleaning. 

2. Ammonia- Again ammonia can be a great cleaning product and many shop brought cleaning products contain ammonia. Ammonia is highly alkaline making it a corrosive liquid, it can cause discolouration to carpets and should never be used on wool or natural carpets. It can also cause headaches and respiratory issues when inhaled so always take correct precautions if using ammonia. 

3. Hydrogen Peroxide-  although this product is becoming increasingly popular on the market it can cause discolouration to carports if used incorrectly. Completing a test area before using is highly recommended. Hydrogen peroxide always needs to be dilute and should never be used in more than 3% concentrate. Always ventilate the room that is being cleaned also. 

Carpets can tend to get a little grubby from time to time, if high traffic areas this can occur pretty quickly too. How can you tell when a carpet has had its time? When do you know that replacing the carpet is the only option left? Replacing carpet can be very costly so you want to make sure that you have no other options before taking that leap. Sometimes carpets can be cleaned even if they look beyond that stage so we are going to discuss some key factors on how to determine when it’s time to replace that old carpet.

So what are some key factors to consider when deciding whether to clean your carpets? 

How old is the carpet? 

Firstly, let’s look at the age of the carpet. The age of the carpet can help decide whether it’s time to get new ones or not. We would usually recommend a well maintained carpet can last you approximately 10-15 years, this can be stretched even longer if the carpet is maintained regularly and cleaned professionally once or more a year. You may find that the closer your carpet gets to its 20 year old mark the more shaggy and worn it becomes. Once it starts to fray and tear this is when you would have no choice but to replace the carpet as this cannot be fixed via steam cleaning. Now the age of the carpet can be drastically jeopardized depending on the carpet’s location, for example, carpets in the bedroom will not receive quite as much wear and tear as say a carpet located in the hallway or stairs. We class these areas as high traffic areas. Areas that receive more wear than a bedroom as there are always people coming and going. Halls in particular being as people may walk in with the shoes on still from outside, this would result in a higher chance of staining. So to summarize a carpet that is only 6/7 years old should provide it has been looked after, be able to be steam cleaned and receive a great result when steam cleaned as a carpet that is nearing its end of life of 20 years may be better to replace. 

Staining and Odours

Carpets can easily fall victim to spills and staining from improper protection and maintenance. Homes with children and pets are even more likely to have more spills and dirt brought in. If left untreated these stains can penetrate the deeper fibres of the carpet making them harder to remove, and in worst cases might not be able to be fully removed. This means you may end up paying out for a professional cleaning company in London and then also having to fork out for a new carpet if the staining can not be removed. Attempting to clean the carpets yourself, although considerably cheaper, can also result in more damage being caused thus resulting in paying for replacements of the carpet anyway. Thai is why we always suggest getting your carpets clean using a trustworthy carpet cleaning company in London to complete the cleaning. Not only stains, too smelly odors can cling to the carpet fibres causing the entire room to smell. Odors are hard to remove when you don’t have the correct equipment to do so. Using professional deodorisers will help eliminate all odors leaving a sweet scent from the cleaning products used during the clean. 

What is the difference in cost?

When booking a professional cleaning company in London there are so many options out there when it comes to cost. What you have to remove is that the cheapest company available may not necessarily be the best one quality wise. You can accept the cheapest company but you may find that the results of the actual cleaning are lacking in many areas such as removing stains and odors. They may be able to get the carpet looking better but can they make it look brand new. This is why we recommend going in a middle ground, not the cheapest but also not the most expensive either. The key to finding the best carpet cleaning company is to do your research. Shop around , check their reviews and see what past customers have to say about their work. A great clean we would say would average between £50-£80 per room. This would be for a standard sized Bedroom/Living room. All great companies will also have a showcase on their webpage of their work. Before and after photos to show you just how well they have restored carpets in the past. 

The cost of completely replacing your carpets however can set you back anywhere between £300-£2000 this includes fitting of the carpets. So as you can see there is a huge difference

increase in pricing especially when booking carpet cleaners is so easy to do. The majority of the time carpets can be saved and this is why we try and persuade people to at least try carpet steam cleaning first. 

Assessing the Carpet before making a decision. 

Before making any choices lets go through what you should check for in your carpet. 

• Check the carpet for any stubborn staining, any spills that may have occurred over the years. Food, Drink, Urine. All of these can be treated with a steam clean. 
• Check for Odours, these can be caused by spills (Urine/Feces) or there can be odors from airborne scents such as cooking certain foods, old football boots/ shoes. All of these can be treated with a steam clean. 
• Water Damage or mold, This can be caused from spills that haven’t been cleaned up, damp conditions over time or Flooding that wasn’t completely dried. If your home experiences cold spots from outside usually on external walls but the temperature in the home is fairly warm the two temperatures clash causing dampness. This will cause mould spores to form. This is usually found in the underlayers between the carpet and underlay. This could be treated with a steam clean, however this would have to be assessed to see if it is too far gone to be rescued. 
• Rips, Fraying fabrics, Flat spots (where the fibres have been worn away) or Edging lifting. This is wear and tear and would not usually be able to be fixed with steam cleaning. Flat spots that are simply fibres of the carpet that have been flattened (by furniture)  however could stand a chance at being rescued with a steam cleaning. The brushes on the carpet steam machines will help brush flattened fibres back up and give it back its bouncy new texture. 

So all in all, Carpet Steam Cleaning can:

1. Revive the Carpets appearance by removing years and years of grime, dirt, staining and dust. 

2. Create a healthier living environment, removing all those dirt particles and spores that may be floating around in the air every time you walk on it. 

3. Give your home a fresh smelling home once again, removing all odors and replacing it with a sweet clean scent. 

4. Keep the costs down, reducing the cost dramatically as well as eliminating the stress of finding a new carpet you like. 

Should You Steam Clean Your Carpets Yourself Or Hire A Professional?

How important is it to have your carpets Steam Cleaned by a professional Steam Carpet Technician? We are going to look into the pros and cons of Steam Cleaning your carpets yourself and why we believe it’s always worth booking a professional for the job. So, let’s start with:

How Often should your Carpets be Cleaned?

Steam Cleaning Carpets yourself might look easy but it really isn’t that much fun to do. Ideally Carpets require a Deep Steam cleaning at least once a year, this is going on a  household with no pets or children residing in them. For properties with children or pets or both you could need to steam clean your carpets a minimum of twice a year, however with loose pet hairs and dirt being brought in on their paws, or spills from food and drinks or arts and crafts this may even become a more regular chore to complete. Most Households that we have surveyed have admitted to either only cleaning their carpets properly every few years and some haven’t at all since laying the carpets. So while doing it yourself is cheaper it may not be the most efficient.

If you’re sitting there thinking ‘oh well it can go another year, it’s not even that dirty’ then don’t be fooled. There will be all kinds of dirt and grime hiding in the depths of the carpet fibres. Not only that but if your property is rented your warranty/ tenancy agreement may require a regular professional carpet steam cleaning to be completed to ensure the condition of the carpet is maintained to the highest standard. You may even be required to provide receipts for all the cleaning you have had completed throughout your time living in the property, if you complete the cleaning yourself you will not be able to provide that. 

Let’s Talk About Steam Cleaning, What Is Steam Carpet Cleaning?

Steam Carpet cleaning, also known more commonly as ‘Hot Water Extraction’ cleaning, is a specialised cleaning allowing carpet technicians to clean the deepest fibers of the carpets. The name ‘Hot Water Extraction’ name comes from the fact that steam is in fact not used to clean the carpets. It’s in fact hot water that is sprayed directly onto the carpet. Usually containing a special Carpet Cleaning Shampoo this mixture is sprayed onto the carpet using great force via a carpet cleaning machine, it is then almost immediately sucked back up through a second tube that directs all the loosened dirt and dirty water into a separate water tank ensuring that only clean treated water is sprayed onto the carpet.

You can indeed hire some carpet cleaning machines however these are usually nowhere near as powerful as the ones professional cleaners use and cannot usually provide great results like we can. They cannot reach the temperatures required to remove the toughest of stains and dirt, and usually do not have the suction power of our machines meaning that your carpets may be left wetter than needed. 

Why is it not a good idea to clean your carpets yourself?

As with doing anything yourself you run the risk that there may be mistakes made. Mistakes that could cause lasting damage to the carpets feel, look and lifespan. As mentioned before the rentable carpet cleaning machines can’t offer the temperatures required or suction required this then leaves the carpet quite damp running the risk of mould and further staining if left wet for too long. There is also a lack of experience, this means a limited understanding as to what cleaning product should be used on certain types of carpet fibres. If the incorrect product is used you risk causing damage to the carpet or even further soiling/ staining. Any of these mistakes could cause you to end up booking a professional steam carpet technician or worse having to replace the entire carpet which could end up costing a considerable amount compared to just booking a professional cleaning company in London like us in the first place. 

Why should you opt for a Professional Steam Carpet technician?

Booking a professional Steam Cleaner eliminates the stress of trying to do it yourself. You know from the start that your carpets are in good hands and that if for any reason there is an issue with the cleaning that you’re covered by the cleaning company’s insurance policy. Always do some research on the company you choose to ensure that they are professional, trustworthy and have proof of their qualifications. You can book the cleaning to be completed while you go about your day, no interruptions needed. Hiring a professional also means you can receive the receipts for the cleaning ensuring you have a log of when the carpet was last cleaned, some companies will happily book you in for annual cleaning so you don’t even have to remember to book it every year. All round booking a professional just makes our lives easier and ensures a pristine finish every time. 

Why is Steam Carpet Cleaning so Important?

Over time vacuuming just isn’t enough, dirt particles, germs, dead skin cells and dust mites inhabit the deepest fibres of the carpet and vacuuming just cannot remove that. Steam Carpet cleaning removes even the deepest of dirt and stains from the bottom fibres of the carpet. This not only improves the overall look of the carpets, it also will improve the feel and smell of the carpet fibres, bringing some bounce back to the carpet. It is important to ensure that as much dirt is removed as often as possible to minimise the risks of mould and smelly odors building up. The removal of dust, dust mites, dirt can also eliminate any allergies that are occurring especially if the property has pets present. Removal of any stray pet hairs and worst case fleas will ensure maximum health benefits for your family/ residents. So Steam Carpet Cleaning has its health benefits as well as the clean looking fresh smelling benefits on the surface. This is why receiving a professional Steam Carpet Clean at least once a year is so important for the carpeted life expectancy and the tenants.

Professional Carpet Cleaning, How much is reasonable? 

How to price your Carpet Cleaning. 

1. Price per square a metre

Each carpet cleaning company will price their work in different ways, some may price their work by room, some might price it by time taken to clean the area. However the most commonly used way to price up jobs is by measurement. Charging by the square meter. This way we will take the measurements of the area that is in need of a clean and we will times it by the price we charge per square meter. There are some jobs that we may adjust the pricing accordingly, for example if the area needing to be cleaned is a high traffic area it may require a deeper clean with a more intense stain removal treatment. Other factors we may also consider is how heavily furnished the room is, obviously moving an abundance of furniture may increase the pricing slightly as the clean will take considerably longer so a small charge may be added. Don’t worry we would discuss this with you before we start the cleaning process to ensure that you’re happy with any additional charges and give you a final cost so there are no surprises at the end.

2. Price per hour/day

Another way to price a job is Hourly Rates, This method for charge can be fairer for the technician themself, for example if they have a bigger job that is going to take them a whole day they might choose to charge hourly so they can ensure to make to amount they want for a whole day of cleaning even though it is at one job. This method could also be beneficial for the customer because they could book a technician for a set amount of time even just for one room. This will ensure that a thorough job is complete in the area required without the worry of running out of time if cleaning multiple rooms. An experienced Carpet Technician should be able to estimate how much time would be needed just by assessing the area visually. 

3. Price per room

Lastly and another very commonly used method is charging a set amount per room, this method is usually easiest for customers to navigate if booking online, they can list all the prices on the website and customers can total up themselves before calling or making contact to book. This allows customers to shop around multiple cleaning companies before contacting one they decide to use. This is however a tricky method to use as you are pricing a room before seeing it. This means that the carpet could be in awful condition which would require a much more in depth clean that would take a longer time to complete, whereas a lightly used carpet could only take 15-30 mins to clean.. This can sometimes result in some conflict between Carpet Technician and Customer as some customers have unfair expectations that are not possible to complete at a lower price range. 

So what is a fair price for a Professional Carpet Cleaning Company to charge? 

Obviously there is no right or wrong answer here however there is a sweet spot when it comes to pricing to ensure that your services are affordable to as many people as possible. We would say that for Regular domestic Carpet Cleaning using the most common charging method (charged by the square meter) that approximately £4/£5 per square meter is an affordable price for most. This will usually get you an average min price of £70. This is just for a regular cleaning of the area; this wouldn’t include any stain protection for the future. As a example on Upholstery lets say a Sofa and Armchair would take you around 1.5 Hours this would amount to £85/£90 for a Steam clean (without stain protection) 

I would say from experience a newly qualified Carpet Technician should be earning approximately £250 per day, however this might not be the case everyday. Some days will be slower than others so what you do to earn out cleaning needs to cover for the days when you have no jobs booked. Don’t forget even though you’re not out cleaning carpets some days you will still be working completing paperwork and spending time in the office replying to customers’ quotes, booking new jobs and improving your webpage or socials for the company. These figures are based on a new Carpet Technician, there are many Fully qualified Experienced Carpet cleaners that would charge a lot more, but remember they have built up a trust with customers over time and may be very well known for the areas they cover thus being able to charge a little more because customers know what they are getting. Once you have built up a good name for yourself you may need to re look at the prices you charge. 

Types of Customers and what to look out for. 

Let’s talk about customers, there are usually at least 3-4 different types of customers.

1. Value shoppers

First you have your Value for money customers. Value for money customers are usually willing to pay more than average for the carpets to be cleaned, however they tend to be more interested in the quality of service they are receiving. These types of customers need to be shown why you’re the best option for cleaning their carpets. You need to sell your services to them, tell them you have the best of the best cleaning equipment, show them your 5 star reviews and explain in detail the method and process of your cleaning. You will need to win them over on this before they are satisfied with their choice. These customers usually have the more expensive types of carpet, wool and natural fibre carpets that require much greater care when cleaning. They will want to know what training the carpet technicians have received and may even ask for proof of this. They would rather pay more money for a reputable cleaning company, one that has been recommended by friends and family in the same nature. They are actually more likely to be put off choosing you if your prices are too low as this may make them believe that your equipment and service is cheap. 

2. Price shoppers

Customer number 2, the Bargain Hunters. These types of customers look for the best price available. They look for the cheapest available price for the most amount of service. These types of customers may be easy to grab the attention of but they are actually the hardest customers to please, sometimes complaining about the service in any way possible later to try to get discounts or refunds even though the cleaning service was already priced cheaply. This makes carpet cleaning hard to earn a living from as you might not cover the price of materials ,travel and equipment if you go too cheap. Don’t forget  there will always be someone cheaper than you and this means it’s hard to find loyal customers that will stick with you when targeting this type of customer. They will likely look for someone even cheaper the next time they need a carpet cleaning service. 

We suggest going for a higher price and a loyal customer that is likely to use you over and over again. If you start off with cheaper prices then decide to up the price. Ask yourself are your customers going to stay and pay a slightly raised price for your amazing service or are they going to just look for the next cheapest company? 

3. Premium shoppers

Finally customer number 3, The premium customers, these are the customers that just want the best service possible no matter the cost, they are actually more likely if given the option of a £100 price or a £200 price they will actually go for the higher price just to ensure the better service, They are all about just getting the job done right the first time. They will have almost always heard about your company from a  trusted relative or business and because they have that trust with those people they will automatically trust that you’re the best of the best and cost will not make a difference. These are the types of customers you want to impress because they are the ones that will take the time to leave the amazing reviews and spread a good word about you if you satisfy them with the cleaning service. They are however also the ones that will not hesitate to leave an honest review good or bad so be sure to provide your best work when booking these types of customers. 

No matter the customer you have to ensure that your prices are in that sweet spot that will draw in the premium customers and even change the minds of some value for money customers, once they experience your work and have been amazed by the results they will want to come back to you. 

Carpet Cleaning Packages and how to appeal to each customer type. 

So how do you appeal to every type of customer? Well you can offer multiple cleaning packages, just like when you book a hotel or a break away the accommodation comes in a range of packages, standard and premium. You can use the same types of packages with cleaning services. Different packages will draw in each type of customer without the worry of losing customers because your prices aren’t right for them or their service isn’t included enough. This way customers can add and remove some additional services allowing them to create a more tailored package suitable for their needs, for example standard would be your standard Steam cleaning, but you could then add Drying to the package or Stain protection options this would push that up to maybe a premium package because your offering the cleaning, stain protection for after the clean and a quicker drying time.

Some package ideas for you would be:

Standard package: Standard steam hot water carpet cleaning. 

• Using the most common carpet steam cleaning method. 
• Use a powerful carpet cleaning shampoo.
• Lemon scent shampoo 
• Good cleaning result
• Package includes vacuuming before steam cleaning, left to dry naturally (time dependent on room ventilation conditions)

Ideally you want this package to be minimal so that it isn’t chosen so much, this is the bare minimum for a carpet cleaning package, offering good results. 

Premium Package: Premium Steam Clean Hot water Carpet Cleaning. 

• Using the most common carpet steam cleaning method
• Use a Premium Grade carpet cleaning shampoo
• Choice of Scent (subject to availability)
• Great cleaning results
• Package included vacuuming before steam cleaning
• Quick dry drying machines (drying in a few hours) 

This package has everything the first package has and extras, this makes this package more desirable and therefore more customers are likely to go for the higher priced package. This package offers excellent results. 

Offering different package options makes the customers feel they are in control with their budget of spending and also opens up affordability for a wider variety of customers. 

Starting up your Carpet Cleaning Journey. 

So if your thinking of starting up your own carpet cleaning service our top tips are:

• Get trained up and receive the relevant certificates to prove you’ve put in the hard work. 
• Acquire a top of the range Carpet Cleaning machine (you wont regret it later)
• Start building Cleaning packages that are affordable for all types of customers. 
• Find a reliable source for professional cleaning products and equipment. 

Dedication, perseverance and patience is a must have when starting out. It takes time but will be worth it in the end. Get your quote today.

Professional Carpet Cleaning

Carpets are often prone to spillages, dirt, wear and tear, and even damage so we recommend that as well as regular vacuuming yourself with the highest quality vacuum cleaner possible, it is great to get a professional carpet clean every one to two years. There are two main methods that professionals use to clean carpets – dry cleaning and wet/steam cleaning. The method they choose usually depends on the material your carpet is made from. At Premium clean we have certified technicians who are trained to complete a special ‘burning’ test on a strand of your carpet or rug to determine which type of carpet you have as it is imperative that the correct methods, temperatures, and products are used on some types of carpet to ensure there is no damage or discolouration. Our qualified technicians complete this test by locating a loose strand of fabric or cutting a small piece off of an inconspicuous place, and then setting fire to, or burning that piece of material. They will then assess the smell of the smoke and the way the fabric feels after burning and from that, will be able to ascertain if your carpet is made from natural or synthetic materials. Although setting fire to a strand from your carpet may sound a little worrying, don’t worry, all of our technicians have qualified in training courses for this, and they are always fully insured. So once they know which type of carpet they are working with, they will advise you of whether dry or steam cleaning would be best and then they can choose the correct machinery and products. Here we will look at both types of carpet cleaning, stains removal and carpet repair.

Wet / Steam Cleaning for Carpets

Steam cleaning will provide the most thorough clean for your carpet and usually leaves outstanding results. After a steam clean, you will not believe the colour of your carpet and you will finally remember what it used to look and feel like when it was brand new. We recommend the steam cleaning method for most types of carpet (with just a few exceptions) but still have to treat different fibres with different machines, temperatures and products. It is very important the correct machines, temperatures and products are used on your carpet to avoid any damage or discolouration – especially on carpets such as cotton and wool, which are delicate and gentle. On those types of carpet we will use a maximum of a pH8. Here at premium clean, our technician will choose which products etc, will work best for your carpet and begin the clean with a thorough hoover of the carpet to lift any initial dust or dirt sitting on top of the carpet. We use a professional SEBO Automatic X 7 ePower 91591GB Upright Vacuum Cleaner which we believe is the best on the market. We then use a pre-spray which we brush into the carpet using a machine which will lift and treat any stains, and after that is when we use our hot water extraction machines installed with heating elements, meaning they can clean with temperatures between 0 and 120 degrees. We only use professional products and machines that are Eco Friendly and totally safe for children, pets and allergy sufferers. The largest machine we use for domestic cleaning is the Prochem Steempro Powermax, this is a high power steam cleaner and we usually use this when cleaning an office or many carpets in a large house. The next machine we have, which is used for smaller areas, is the Prochem Galaxy steam cleaner which is smaller but almost as powerful. We also use a special spots and stains remover machine which is called the Prochem Bravo which is used specifically for targeting hard to remove stains. Most of our machines stay outside, even in bad weather – they have special waterproof protectors, so it is just the hoses and products that will be bought in.

After the correct machines and products have been used on your carpet, the carpets can take between 2 and 24 hours to dry, dependent the material of your carpet (synthetic carpets will dry more quickly that natural ones) and what condition the carpet was initially in (a carpet in great condition will usually dry within 4 hours). To speed up the drying time, we can provide specific turbo heaters which will dry the carpets within 30 minutes.  Customers can walk on the carpets during the drying process, but they become slippery and we would recommend wearing plastic overshoes, which we can provide and we can also provide plastic protectors so that your furniture can go back onto the carpet immediately after the clean. If you will need help with moving your furniture, please mention this at the time of booking. Depending on the type of carpet you have, it can smell during the cleaning process but as soon as the carpet is dry, the smell will disappear and we can also use deodorisers at the request of the customer. 

Dry Cleaning for Carpets

Dry cleaning is usually best for some natural carpets such as viscose and sisal but some customers will opt for dry cleaning over wet cleaning purely because of the drying time, which is instant because the powder we use to clean the carpet with, is dry.  The dry cleaning method tends to be less effective than steam cleaning but will still provide your carpet an excellent uplift if you do not wish for your carpet to get wet. When using the dry cleaning method for cleaning a carpet, we apply a unique powder by hand and then we use one of special machines that brushes and imbeds the powder into the carpet which is then left on for roughly half an hour. It cleans the carpet by drawing out the dirt and grime and treats the carpet. Our professional SEBO vacuum cleaners are then used to remove the powder, containing the muck, from the carpet and the carpet will look instantly cleaner and brighter. As mentioned above, there is no drying time, so the furniture can instantly go back and they can be walked on immediately.

Carpet Stains Removal

There are many things that can stain a carpet, but thankfully here at Premium Clean we are experts in removing stains even the toughest. We highly recommend that you do not use any shop bought products to remove stains yourself, as this is one of the most common causes of carpet discolouration that we come across, but you can try to avoid calling out a professional by seeing to any spillages that happen immediately, as the longer the stain is left on the carpet, the harder it will become to remove. We would advise you to use kitchen roll to dab up as much excess fluid as possible. Take your time with this, it can be a long process, but it is a worthy investment of your time. Never scrub the area as this can cause the liquid to seep deeper into the carpet. Once you are satisfied that you have soaked up as much as possible, rinse the area with a little clean, warm water, and repeat the process of soaking up with the kitchen towel again. You may need to do this again depending on the spillage – obviously red wine will take a lot more effort than a spillage of squash. After the carpet has been left to dry, vacuum the area thoroughly. If you follow this procedure carefully, hopefully you will be left with no visible stain, but if you are, please free to call us out to get rid of the stain for you, using our professional technicians, machinery and products. If your carpet has not had a steam clean in the last year, we will usually recommend that you choose the full carpet clean even if your main objective is just to remove stains. This is because the stained area will come very clean and then could appear a different colour to the rest of your carpet, which half defeats the object of removing the stain in the first place.

Carpet Repairing Service

We also offer two carpet repairing services here at Premium Clean for stains or damage that are uncleanable – The colour carpet repair (this is for discoloured carpets that are not damaged or worn) and the full carpet repair (This is essentially a replacement section of carpet for a piece of carpet when there are missing or damaged fibres).  We are able to repair any carpet and the original stain or damage will not be at all visible. Carpet discoloration can be caused by many things such as spillages of bleach, general wear and tear, shop bought carpet cleaning products or sun damage. In the case of one of these discolorations, our technicians will use their skills they have learned in months of training, to dye the carpet an exact match to the original carpet colour.  The full carpet clean may be required in the case of tearing, burning (hair straighteners tend to be the top culprit for this, but we also see a lot of damage from irons and plug in heaters) or again, general wear and tear. For this process, our technician will locate an exact match of fabric, colour match, cut out the damaged carpet and then cut the new piece of carpet to fit precisely in the space. It is then glued in and heated to ensure it stays down and merges together. 

We understand that picking the right carpet for your home or office is important and we hope you have enjoyed reading all this information and have learned enough to make the best, informed choice for you. Remember to consider the room your carpet will be going in and if it will be in a high or low traffic area and also how prone your carpet will be to spillages, stains and damage. If your carpet type is not listed here or you wish for additional advice or information, then please feel free to give us a call here at Premium Clean, and our friendly team will be more than happy to advise you on any aspect of carpeting, or we can get booked in for carpet clean at your earliest convenience with our trained and qualified technicians.