What’s the best way to clean a soaking wet carpet ?
In the unfortunate event that your carpet suffers a flood you may think that it’s completely unsavable, this may not be the case. If treated and cleaned up as soon as possible you can save the carpet and dodge a pricey replacement. We are here to help with the solutions that work and some that may not.
The best way to handle wet carpets
Although an unusual situation to find yourself in you will be surprised to find out that it happens more often than you may think, you arrive home from a weekend away or a busy day at work, you walk through the front door and step straight into a soggy, cold wet puddle in the middle of the hallway carpet or living room. You think it might just be a spillage but then you realise it’s actually a larger portion of the carpet that is soaking wet. A leak, but don’t panic, we are going to go through how to tackle this unfortunate situation as well as some measures you can take to help avoid the situation recurring in the future.
So to begin with it’s NOT advised to leave the carpet to dry on its own, usually with a leak the carpet will be soaked through, this means that the underlay will also be soaked through, if left this will simply remain wet and damp for a number of days, even weeks. Damp that is left for this period of time will end up making the entire property smelly and the likeness of mould growth is greatly increased.
The first steps to take is to remove as much furniture as possible from the affected room and open as many windows as possible to allow air to circulate through the room. If the carpet is soaked you may need to pull it up to allow the underlay to also get some attention. Grab dry clean towels, paper towels will also work. Start blotting the wet area with the clean dry towels pushing down onto the carpet fibres to ensure that as much moisture is soaked up as possible, You can even purchase some cat litter (Not the clumping kind) and sprinkle that onto the carpet. Cat litter is great for absorbing liquids. Another option would be to hire a carpet cleaner that would suck up a lot of the water and help speed up the drying process. Once these steps have been completed and the area is fully dry you can relay the underlay and carpet.
Things to consider before going away especially is check any pipework that can be checked for any leaks or perishing, if and joints look like they may need some attention be sure to hire a professional to sort the issue as quickly as possible, regulate vacuuming and professional cleaning will help you maintain the carpet and help it to be at its best should a leak spring and cause soaking. The most important thing to remove is if you do have flooding , tend to it as quickly as possible.

Can water damage ruin a carpet?
Water damage can cause a lot more damage than you may think, not just to the carpets either. The base flooring, appliances and any flooring that it comes into contact with can be destroyed in a matter of minutes. Not only that if not treated as quickly as possible water can cause damp and damp causes mold. This can affect furnishings and even walls. For example if the flooding has been settled for over 72 hours unfortunately the carpets are not worth saving, this is because mould would have begun to grow and settle into the fibres. The safest thing would be to rip the carpets up and get everything left in the room dry as soon as possible. If however the water has only been there for a couple of hours everything still has a good chance of being saved. Mop up the flooding and get everything as dry as possible as quickly as possible.
Does a dehumidifier take water out of the carpet?
Yes, a dehumidifier will indeed aid in removing as much water as possible from the carpets fibers. To ensure that you achieve maximum effect you will need to close the door this will force the water to rise from the carpet fibers then allowing the dehumidifier to soak the moisture out of the air. The longer you keep the door shut the quicker the water will be drawn out of the fibres.
How long does it take for a wet carpet to dry?
A soaking wet carpet will take anything between 6 hours and 48 hours to completely dry, this solely depends on many factors including the carpet material synthetic or natural fibres, air flow in the room. You can speed up the process by opening as many windows as possible and for as long as possible. The better the air flow in the room the faster the carpet will dry.

How to clean wet, stinky carpet?
To clean the carpet no need using chemicals. The most important thing to do before trying to remove odors from a soaked carpet is to ensure it’s completely dry. The best natural way to remove odors is to then sprinkle a generous amount of baking soda onto the dry carpet and leave overnight. Vacuum up the next day this will soak up any stinky odors. Another way is to apply equal parts of water and white vinegar, leave for a few hours then repeat the baking soda process.
Can I leave vinegar on the carpet overnight?
No, you should never leave vinegar on your carpets overnight. Because of its acidity if left for a long period of time it can discolor the carpet and can cause lasting fibre damage. Typically vinegar is only left on the carpet for a few hours then it is blotted up and the baking soda process is completed.
Is it okay to vacuum damp carpet?
No This can be extremely dangerous, regular vacuum cleaners are not made to suck up water or moisture. If you do vacuum up moisture this can cause the vacuum to short circuit and could cause motor damage. It can also cause a mold build up to form inside of the vacuum, this can then be spread throughout your home.

What’s the quickest way to dry a carpet?
The fastest way to dry a soaking carpet is to hire or purchase a wet/dry vacuum, these are designed to suck out as much moisture as possible in a short period of time, paired with a dehumidifier that will absorb any leftover moisture from the carpet’s fibers.
Why is my carpet soaking wet?
Most common causes for a soaking wet carpet is a leak from a busted pipe, broken appliances or poor drainage from the roof causing water to seep through the brickwork into the property. Other causes could be a blocked drainage hole or if children are present left on tap. To rectify you must first find the source of the leak. Then book a professional to come and fix the issue as soon as possible. The sooner it is fixed the more chances you have of saving the carpet.




































Each carpet cleaning company will price their work in different ways, some may price their work by room, some might price it by time taken to clean the area. However the most commonly used way to price up jobs is by measurement. Charging by the square meter. This way we will take the measurements of the area that is in need of a clean and we will times it by the price we charge per square meter. There are some jobs that we may adjust the pricing accordingly, for example if the area needing to be cleaned is a high traffic area it may require a deeper clean with a more intense stain removal treatment. Other factors we may also consider is how heavily furnished the room is, obviously moving an abundance of furniture may increase the pricing slightly as the clean will take considerably longer so a small charge may be added. Don’t worry we would discuss this with you before we start the cleaning process to ensure that you’re happy with any additional charges and give you a final cost so there are no surprises at the end.
Lastly and another very commonly used method is charging a set amount per room, this method is usually easiest for customers to navigate if booking online, they can list all the prices on the website and customers can total up themselves before calling or making contact to book. This allows customers to shop around multiple cleaning companies before contacting one they decide to use. This is however a tricky method to use as you are pricing a room before seeing it. This means that the carpet could be in awful condition which would require a much more in depth clean that would take a longer time to complete, whereas a lightly used carpet could only take 15-30 mins to clean.. This can sometimes result in some conflict between Carpet Technician and Customer as some customers have unfair expectations that are not possible to complete at a lower price range.
First you have your Value for money customers. Value for money customers are usually willing to pay more than average for the carpets to be cleaned, however they tend to be more interested in the quality of service they are receiving. These types of customers need to be shown why you’re the best option for cleaning their carpets. You need to sell your services to them, tell them you have the best of the best cleaning equipment, show them your
Customer number 2, the Bargain Hunters. These types of customers look for the best price available. They look for the cheapest available price for the most amount of service. These types of customers may be easy to grab the attention of but they are actually the hardest customers to please, sometimes complaining about the service in any way possible later to try to get discounts or refunds even though the cleaning service was already priced cheaply. This makes carpet cleaning hard to earn a living from as you might not cover the price of materials ,travel and equipment if you go too cheap. Don’t forget there will always be someone cheaper than you and this means it’s hard to find loyal customers that will stick with you when targeting this type of customer. They will likely look for someone even cheaper the next time they need a carpet cleaning service.
Finally customer number 3, The premium customers, these are the customers that just want the best service possible no matter the cost, they are actually more likely if given the option of a £100 price or a £200 price they will actually go for the higher price just to ensure the better service, They are all about just getting the job done right the first time. They will have almost always heard about your company from a trusted relative or business and because they have that trust with those people they will automatically trust that you’re the best of the best and cost will not make a difference. These are the types of customers you want to impress because they are the ones that will take the time to leave the amazing reviews and spread a good word about you if you satisfy them with the cleaning service. They are however also the ones that will not hesitate to leave an honest review good or bad so be sure to provide your best work when booking these types of customers.
So how do you appeal to every type of customer? Well you can offer multiple cleaning packages, just like when you book a hotel or a break away the accommodation comes in a range of packages, standard and premium. You can use the same types of packages with cleaning services. Different packages will draw in each type of customer without the worry of losing customers because your prices aren’t right for them or their service isn’t included enough. This way customers can add and remove some additional services allowing them to create a more tailored package suitable for their needs, for example standard would be your standard Steam cleaning, but you could then add Drying to the package or 




















